RETURNS & EXCHANGES
This policy is for online retail customers only, not intended for wholesale returns.
Returns and exchanges are only valid for Clara Sunwoo Online Shop purchases. If you purchased an item at a boutique, please return the item to the location where you made the purchase. You may return or exchange all unworn items, with the tags still attached, within 30 days of the time you received your purchase. Returns and exchanges are processed 3-5 days after we receive your package.
Final Sale Terms & Conditions
Items marked FINAL SALE are not returnable for refund or exchanges. Promotional Offers & Discount Codes cannot be applied on Final Sale Products unless otherwise marked.
Returns & Exchanges in USA
Refunds: To return for refund, please print the pre-paid shipping label here and fill the return form included in your package. Expedited Shipping charges is non-refundable. Once we receive your return, you will be debited $10.00 for shipping and handling. Example: If you purchased a $50.00 item and you want to return it for a refund, you will be refunded $40.00. Ship the completed form and item(s) to:
Free Exchanges: We offer free exchanges in all fifty states. To make an exchange, you can do so for an item of the same or lesser value. Limit 2 Exchange Request per Original Order. Please print the pre-paid shipping label here and fill the return form included in your package. Ship the completed form and item(s) to:
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Returns & Exchanges in Canada
Refunds/Exchanges: Customers are responsible for the return shipping of any refund or exchange requests, we cannot reimburse you for this cost. To return for refund or exchange, please print and fill out the return form. Ship the completed form and item(s) to:
