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RETURNS & EXCHANGES

Returns and exchanges are only valid for Clara Sunwoo Online Shop purchases. If you purchased an item at a boutique, please return the item to the location where you made the purchase. You may return or exchange all unworn items, with the tags still attached, within 30 days of the time you received your purchase. Returns and exchanges are processed 3-5 days after we receive your package.

 

Final Sale Terms & Conditions

Items marked FINAL SALE are not returnable for refund or exchanges. Promotional Offers & Discount Codes cannot be applied on Final Sale Products unless otherwise marked.

 

Returns & Exchanges in USA

Refunds: To return for refund, please print the pre-paid shipping label here and fill the return form included in your package. Once we receive your return, you will be debited $10.00 for shipping and handling. Example: If you purchased a $50.00 item and you want to return it for a refund, you will be refunded $40.00. Ship the completed form and item(s) to: 

Clara Sunwoo
ATTN: Retail Returns Department
34 34th Street, Floor 3A
Brooklyn, NY 11232.

Free Exchanges: We offer free exchanges in all fifty states. To make an exchange, you can do so for an item of the same or lesser value. Please print the pre-paid shipping label here and fill the return form included in your package. Ship the completed form and item(s) to: 

Clara Sunwoo
ATTN: Retail Returns Department
34 34th Street, Floor 3A
Brooklyn, NY 11232.

 

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Returns & Exchanges in Canada

Refunds/Exchanges: Customers are responsible for the return shipping of any refund or exchange requests, we cannot reimburse you for this cost. To return for refund or exchange, please print and fill out the return form. Ship the completed form and item(s) to: 

Clara Sunwoo
ATTN: Retail Returns Department
34 34th Street, Floor 3A
Brooklyn, NY 11232.

 




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